Telkom Continues Recovering Telkom 1 Satellite Service

Tuesday, 05 September 2017 , 15:00:00 WIB - Advertorial

Communications and Informatics Ministry´s Director General of Resources, Post Devices, and Informatics, Ismail MT (left), and Communications and Informatics Ministry´s Director General of Post & Informatics Administration, Ahmad M. Ramli (second left), and President Director of Telkom, Alex J. Sinaga (middle), Director of Telkom Network & IT Solution, Zulhelfi Abidin (left), and Director of Telkom Wholesale & International Service, Abdus Somad Arief (second left), are seen explaining the progress of Telkom 1 satellite service recovery in Jakarta, Wednesday (30/8).

Jakarta, August 30, 2017 - PT Telekomunikasi Indonesia Tbk (Telkom) mobilizes all of its personnel for 24/7 to focus on achieving the target to restore Telkom 1 satellite service initiated by the directors on September 10, 2017, to provide the best service for customers. More than 1000 technicians of TelkomGroup across Indonesia are involved in the service restoration.

While leading the recovery of Telkom 1 satellite service at the crisis center, President Director Alex J. Sinaga commanded all officials in the division of operations to focus on accelerating the process of customers migration, both in preparing substitute transponder and repointing antenna. The process of Telkom 1 service recovery was done by migrating the customers to Telkom 2, Telkom 3S, and the other satellites.

On Wednesday (30/8), the progress of Telkom 1 satellite recovery in preparing the substitute satellite transponder has been completed 100% according to plan. Meanwhile, the progress of transponder preparation and ground segment antenna repointing reaches 55%, and it will be continued gradually until September 10, 2017. The number of Telkom 1 satellite customers reaches 63 customers with the allocation of 29.26 Transponder Equivalent (TPE), and the total sites reaching more than 15,000 sites. The current speed of site recovery reaches 1,000 sites per day.

The latest result of the intensive investigation of Telkom and Lockheed Martin, the manufacturer of Telkom 1 satellite, states that Telkom 1 satellite can’t be operated anymore. According to a deep analysis, the satellite doesn’t work normally, so Lockheed Martin recommends to shut down Telkom 1 satellite to avoid the interference with the other satellites.

Telkom 1 satellite was launched on August 31, 1999, and it’s designed to operate for 15 years. However, based on the result of assessment with Lockheed Martin in 2014 and 2016, Telkom 1 satellite is considered in good condition and can operate normally with enough fuel for several years later, at least it can continue to operate until 2019.

Since 2016, Telkom has decided to launch Telkom 4 satellite in the middle of 2018 to replace Telkom 1 satellite on 108 BT orbit slot. The capacity of Telkom 4 is bigger than Telkom 1 to fulfill the need for a transponder that keeps increasing. As Telkom 1 has stopped working, Telkom will watch the launching of Telkom 4 satellite so it could be launched on time.

The recovery of Telkom 1 satellite service is ongoing, Telkom’s management asks the public to pray for them so the process could be completed quickly. Thank you for the support and trust of the public who keeps trusting TelkomGroup to serve them.