Telkom Strengthens Synergy with Kimia Farma to Implement Digitalization, Improve Operations Excellence

Friday, 29 December 2017 , 09:00:00 WIB - Advertorial

Managing Director of Kimia Farma, Honesti Basyir (fourth right), and Enterprise & Business Service Director of Telkom, Dian Rachmawan (third left), are seen signing a Cooperation Agreement (PKS) on Digitalization of Kimia Farma in Bandung (27/12).

Bandung, 27 December 2017 – The rapid development of information and communication technology (ICT) forces corporations to adapt so it could build sustainable businesses. Therefore, PT Kimia Farma Tbk (Kimia Farma) synergizes with PT Telekomunikasi Indonesia Tbk (Telkom) to improve digitalization in Kimia Farma work environment.

The partnership is marked by the signing of Cooperation Agreement (PKS) on Kimia Farma digitalization by Managing Director of Kimia Farma, Honesti Basyir, and Enterprise & Business Service Director of Telkom, Dian Rachmawan, in Bandung, Wednesday (27/12).

The digitalization of Kimia Farma includes providing cloud and network, hardware, and integrate application system that’s also integrated to the Enterprise Resource Planning (ERP) system that’s been implement by Kimia Farma since October 2016. The application system provided by Telkom, which consists of smart stock, omnichannel, customer loyalty, big data analytics, clinic integration, dispute settlement program, and home care service.

As the first and biggest pharmaceutical state-run company (SOE) in Indonesia, Kimia Farma commits to improve its capacity into a digital-based pharmaceutical industry.

Enterprise & Business Service Director of Telkom, Dian Rachmawan, welcomes the synergy of SOEs between Telkom and Kimia Farma. "Thank you to Kimia Farma for trusting Telkom. With the digital ecosystem capability of Telkom that’s also supported by the telecommunications infrastructure that reaches even remote islands, we believe we could improve the implementation of ICT or digitalization in Kimia Farma. So we could improve our services to customers and the public, and strengthen Kimia Farma as a leading player in the healthcare industry in Indonesia," Dian said.

Dian added that Kimia Farma digitalization program is also expected to fulfill the hopes of the SOE Ministry on digitalization of SOEs in Indonesia. Kimia Farma digitalization is one of the forms of Telkom’s commitment to support the improvement of SOE operations supremacy through integrated ICT implementation, Dian added.

Meanwhile, Managing Director of Kimia Farma, Honesti Basyir, appreciates Telkom’s support to digitalization in Kimia Farma. "Kimia Farma will also work hard to improve the quality of health services in Indonesia. To become a prominent healthcare company and becoming a global player in the pharmaceutical industry, we will implement digitalization from the upstream to the downstream to the business value chain of Kimia Farma that includes production to retail (pharmacy). The technology implementation will simplify the business process and improve customer experience so out services to customers will become more optimal," Honesti Basyir said.

In the future, the partnership is expected to improve the quality of products and services of both SOEs, whether in the national and global level, so it could provide added value and benefits to all stakeholders.

About Kimia Farma

PT Kimia Farma Tbk is the biggest pharmaceutical SOE in Indonesia with healthcare company services from upstream to the downstream, including factory, a manufacturer of medicine ingredients, research & development, marketing, international business, trading & distribution, pharmacy service, diagnostics, and health clinic. The company now has subsidiaries to support its main business, which are PT Kimia Farma Apotek (healthcare retail), PT Kimia Farma Trading & Distribution (trading & distribution), PT Sinkona Indonesia Lestari (quinine and derivative products manufacturers), PT Kimia Farma Sungwun Pharmacopia (medicine ingredients manufacturer). Until December 2017, the company has 1000 pharmacy network with 500 health clinics, 47 laboratory clinics, 10 optical clinics, and 47 branches of trading & distribution.

The company always commits to provide the best health services and solutions for the public. People can contact 1-500-255 from Monday-Sunday n 07.00-21.00 WIB (West Indonesia Time-Zone) if they want to consult or ask something. The public can get any needed information by contacting the contact center, such as medical consultation with pharmacists, the location of nearest Kimia Farma pharmacy, and much other information.

About Telkom

PT Telekomunikasi Indonesia Tbk (Telkom) is an SOE that provides information and communications service and telecommunications network in Indonesia. The majority shareholder of Telkom is the Indonesian government (52.09%) and the remaining shareholders are the public. Telkom’s shares are traded on Indonesia Stock Exchange (IDX) with a codename "TLKM" and New York Stock Exchange (NYSE) with a codename "TLK".

TelkomGroup is currently managing 6 products portfolio, comprising of mobile, fixed line, wholesales & international, network infrastructure, enterprise digital and consumer digital services.

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