Hospitals Must Stop being Too Commercial: Ombudsman

Monday, 11 September 2017 , 16:00:00 WIB -

A baby is seen being treated at hospital (ANTARA)

JAKARTA, GRES.NEWS – The death of baby Tiara Debora Simanjorang (4 months) at RS Mitra Keluarga Kalideres, West Jakarta, due to delayed medical treatment as the parents could not pay down payment on time has upset the public. Ombudsman of the Republic of Indonesia (Ombudsman RI) criticizes the hospital for acting too commercially.

"Hospitals should not put commercialism ahead of humanism," said Dadan Suparjo Suharmawijaya, a commissioner at Ombudsman RI, Saturday (9/9).

He explained that private hospitals are not under direct supervision of Ombudsman, but the organization can start supervising them if a complaint is filed correctly.

Administration matters, he says, can be dealt with later for emergency cases.

"The doctor should have known whether the baby was in critical condition," Dadan said.

Baby Debora died after her parents bought her to RS Mitra Keluarga Kalideres hospital on Sunday morning (3/9). They could only pay Rp5 million (US$ 379.852500) of the total down payment requested by the hospital, but promised that they would be able to pay the rest later.

The baby eventually died as her the treatment she required came late. Meanwhile, the hospital denied the parents’ claim, arguing that they refused to pay the down payment. (dtc/mag)